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Table of Contents
 

 
Business Correspondence, 2/e
0-13-089792-2

Lin Lougheed

Publisher: Pearson Education ESL
Copyright: 2002
Format: Paper, 160 pp.

ISBN-10: 0130897922
ISBN-13: 9780130897923

Status: In Stock
Published: 08/06/2002

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Table of Contents

A Letter to You

Test Yourself

To the Teacher

 

Unit 1               Writing a Cover Letter

 

Unit 2               Replying to a Job Application

 

Unit 3               Requesting a Service

 

Unit 4               Confirming a Service

 

Unit 5               Ordering Supplies

 

Unit 6               Confirming an Order

 

Unit 7               Requesting Information

 

Unit 8               Providing Information

 

Unit 9               Writing Claim Letters

 

Unit 10             Writing Adjustment Letters

 

Unit 11             Writing Reminder Letters and Collection Letters

 

Unit 12             Replying to Reminder Letters and Collection Letters

 

Unit 13             Writing Employee Relation Letters

 

Unit 14             Writing Customer Relations Letters

 

Unit 15             Writing Personal Business Letters

 

Reference

Glossary

Answer Key


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